Alice Cutts is an experienced product management professional with a strong background in customer success and support. Currently serving as a Product Owner at Open GI since October 2024, Alice previously held the position of Associate Product Manager at PRIMIS Mortgage Network, where leadership in transforming a digital platform resulted in a 102% increase in user engagement. Prior roles include Senior Customer Success Executive at MortgageGym, achieving a 95% customer satisfaction score and a 30% increase in product adoption, as well as Customer Support Associate at Accelya Group, managing a global airline customer portfolio. Educational qualifications include a Level 3 Diploma in Business Administration from Neighbour Training and A Levels from Woking College.