Melissa Santori is a customer service specialist at Optinova Group since January 2021, bringing extensive experience from Markel Corporation where Melissa served in various roles from August 1995 to August 2020. As an export manager, Melissa identified and developed new business opportunities, managed strategies, and ensured seamless cargo movements through meticulous documentation. In the role of account executive, Melissa focused on strategic account management, enhancing sales and market share, while overseeing day-to-day client operations. Additionally, as an associate account executive, Melissa provided vital support to account executives and maintained effective communication with customers. Melissa holds a degree from East Stroudsburg University of Pennsylvania.
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