Ryoichi Saito is currently the Senior Director, Head of Sovereign Operations at Japan OCI, a position held since 2024. Previously, Ryoichi served as the Director of Enterprise Customer Success at Autodesk and held various leadership roles in customer support at companies such as Salesforce, Red Hat, Amazon Web Services, and Oracle. Starting their career as a Support Engineer at Sybase Software, Ryoichi developed a strong foundation in technical support and customer success management. Ryoichi's extensive experience spans over two decades, focusing on driving customer engagement and operational excellence across multiple industries.
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