Giovana Yaekashi

Giovana Yaekashi has over five years of experience in system analysis, currently serving as a senior system analyst at Ourofino Saúde Animal since January 2020. Giovana's responsibilities include understanding and transcribing new functionality requirements, managing incidents, prioritizing development tasks, and facilitating communication between business areas to design effective solutions, primarily within Salesforce and SAP integrations. Previous roles involved the migration of Salesforce to Lightning, an upgrade project for SAP systems, and foundational work in IT governance, demonstrating a strong focus on process optimization and user training. Earlier experience includes assisting with SAP incident management at AdopTI Consultoria and providing customer support at Doctorama, complemented by a Bachelor's degree in Chemistry with specialization in Forensic Chemistry, Biochemistry, and Molecular Biology from the University of São Paulo.