Jacqueline To is a skilled Information Security Professional with over 20 years of experience in technical support and escalation management. Currently serving as Senior Manager of Global Customer Support at Cortex, Jacqueline excels in delivering effective solutions in fast-paced environments. Previously, Jacqueline worked at Trend Micro, where they actively resolved complex customer issues and contributed to the development of training programs. They are pursuing a Bachelor's of Science in Psychology, Guidance and Counseling, and Management Information Systems at Saint Scholastica's College.
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