Alberto Olivares is an experienced International Product Consultant at PANGEA The Travel Store, specializing in travel and tourism for the Caribbean, cruises, and South America. With a diverse background that includes roles such as Tour Guide at ExperienceFirst and Independent Business Owner at Viajes 360, C.A., Alberto has a comprehensive understanding of customer engagement, financial management, and team coaching. Previous positions include Cruise Specialist at Costa Crociere S.p.A., where Alberto provided B2B customer care for Spanish and Portuguese markets, and various roles in education and logistics. Alberto holds a Master’s degree in Affective and Emotional Education from UNIR and a Bachelor's degree in Social Communication from UCAB, making a significant contribution to the tourism industry through proficient use of various tourism tools and a strong commitment to customer satisfaction.