PA

Prince Z T Aslam

Application Support Analyst II

Prince Z T Aslam's work experience begins in 2009 when they worked as a Music Proctor/Technician at the University of Hertfordshire. In this role, they provided technical assistance and advice to students after official working hours, tested and repaired equipment, and set up studio sound equipment at off-site locations.

In 2012, Prince worked as an Office Manager at NOT JUST STATIONERY LIMITED. Prince'sresponsibilities included coordinating clerical staff, implementing administrative systems, and organizing induction programs for new staff.

From 2012 to 2013, they taught English as a Second Language (ESL) at SYA Education, working with nursery, primary, and secondary school students.

In 2013, Prince became an ESL University Lecturer at King Saud University, teaching in the Medicine and Engineering fields. Prince developed curriculum, trained new teachers, and conducted workshops for students of varying English ability.

In 2014, they worked as a Primary School Teacher at Al Maha Academy.

Starting in 2015, Prince had two simultaneous roles. At Shadow League Records, they were an Assistant Production Manager, handling various audio projects for up and coming artists and media projects. At 4MG Entertainment Ltd, they served as a Senior Audio Engineer, where they recorded sounds in-studio and on location, maintained equipment, and actively participated as a musician and artist developer.

In 2016, Prince joined Channel 5 as a Desktop Support Technician, providing 1st and 2nd line support. Simultaneously, they worked at Viacom International Media Networks as a Desktop Support Technician, specializing in 2nd line support. Both roles lasted until 2019.

Currently, in 2021, Prince is employed as an Application Support Engineer at Panopto.

Prince Z T Aslam obtained a Bachelor of Science (BSc) degree in Music Technology from the University of Hertfordshire, where they studied from 2006 to 2009. Prince then pursued a Master of Science (MSc) degree in Music & Sound Technology at the same university from 2009 to 2011. In addition, they hold a Certificate in English Language Teaching to Adults (CELTA) from Cambridge English Language Assessment, obtained in July 2015.

Prince Z T Aslam also possesses various certifications, including Customer Service: Problem-Solving and Troubleshooting, Get Ready for Generative AI, Introduction to Artificial Intelligence, Customer Service: Call Control Strategies, Microsoft Teams Essential Training (2019), Organizing Your Remote Office for Maximum Productivity, Salesforce Essential Training, Zoom Essential Training, Being an Effective Team Member, and Mistakes to Avoid When Resolving Conflict. These certifications were obtained between February 2022 and June 2023, from LinkedIn and Cambridge English Language Assessment.

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