Melissa Etling

Melissa Etling is a seasoned professional in employee benefits management with extensive experience across multiple organizations. Currently serving as a Senior Employee Benefits Account Manager at Patra Corporation since July 2019, Melissa oversees a high-volume client portfolio, fosters strong relationships with clients and carriers, and leads the full-cycle renewal marketing process. Prior to this role, Melissa was an Employee Benefits Service Supervisor at ONI Risk Partners, where responsibilities included managing a diverse book of accounts and enhancing client service strategies. Earlier career roles include Sales Account Representative at North American Lighting, Inc., Account Manager at Sony DADC, and Injury and Litigation Claims Specialist at Progressive Insurance. Melissa holds a Master of Leadership Development in Organizational Leadership from Saint Mary-of-the-Woods College and a Bachelor of Science from Indiana State University.