Persado is a high-growth, category-leading AI platform that helps data-driven executives – including CMOs, CXOs, CDOs, CFOs, and P&L owners – unlock a new level of value creation by ensuring the right words are used at every customer interaction. Persado delivers hundreds of millions in incremental value to some of the biggest companies in banking, insurance, retail, telecom, healthcare, and more. The Persado platform uses natural language generation, machine learning, and experimental design – powered by the world’s largest language knowledge base of millions of tagged and scored words and phrases – to deliver a 41% average lift in conversion across customer engagement channels. 

Information Technology

Persado

Persado's headquarters in New York, NY, United States

The London office focuses on leadership and customer success initiatives, driving growth and operational excellence in the UK.

London

This department is responsible for ensuring customer satisfaction and promoting the overall success and retention of clients.

Customer Success

The Customer Success Team at Persado is dedicated to ensuring clients maximize the value of the AI platform by providing expert support and guidance throughout their engagement. This team focuses on onboarding new customers, delivering targeted campaigns, and managing ongoing client relationships to drive satisfaction and success. Through a blend of strategy, technical assistance, and performance analysis, they help clients harness the power of Persado's language generation capabilities to enhance customer interactions and achieve measurable results.

Customer Success Team

The Leadership Team at Persado is responsible for guiding the strategic direction of the company, ensuring alignment across all departments to drive growth and innovation in AI-driven customer engagement. Comprising executives from key areas such as operations, finance, content, and technology, this team focuses on leveraging data and insights to enhance customer interactions, foster partnerships, and maximize value creation for clients in various industries.

Leadership Team

This department focuses on developing and executing content strategies that enhance brand messaging and positioning.

Brand Strategy

This department is responsible for developing, testing, and maintaining software applications and systems.

Software Engineering

The Engineering Team at Persado is responsible for developing and maintaining the advanced AI platform that powers the company's natural language generation and machine learning capabilities. This team collaborates across disciplines to ensure robust software architecture, seamless deployment, and high-quality outputs, ultimately driving the innovation that allows Persado to deliver significant conversion improvements for its clients. Their expertise in MLOps, DevOps, and quality assurance supports the overarching goal of optimizing customer engagement through language-driven insights.

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Customer Success Team

Leadership Team

Brand Strategy

Software Engineering

Engineering Team