Jordan Kasper is a seasoned technical professional with extensive experience in technical support roles across various organizations. Currently serving as a Senior Technical Support Engineer at Ping Identity since April 2024, Jordan previously held positions as a Developer Success Engineer at Finch and a Technical Account Manager at Algolia. Over the years, Jordan has built a solid background in technical support with roles at ForgeRock, Janrain, Jama Software, New Relic, and Symantec, specializing in SaaS and cloud software, API support, and customer issue resolution. In addition to technical expertise, Jordan contributes to the community as the JV Head Coach and Offensive/Defensive Line Coach at TRI-CITIES PREP-A CATHOLIC HIGH SCHOOL. Jordan holds a Bachelor of Science in Computer Science from Eastern Oregon University, earned in 2014.
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