Carolina Ochoa, MBA, LSSGB, and SAFe® PO/PM, is a Sr. Product Manager specializing in AI and enterprise platforms, currently serving as a Sr. Business Process Consultant at Plat4mation. With a solid background in healthcare IT and educational sectors, Carolina has led cross-functional teams to implement data-driven solutions using tools like ServiceNow and Power BI. Previously, Carolina worked in various roles, including IT Services and Project Management Consultant at Sogeti and Customer Care Specialist at Careplus Health Plans- Humana. With certifications in Lean Six Sigma and expertise in Agile methodologies, Carolina focuses on enhancing processes and driving measurable outcomes.
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