Tiffany Quiñones

Tiffany Quiñones is a seasoned professional with extensive experience in customer experience and operations management. Currently, as the Senior Director of Global CX Operations at Pendo.io, Tiffany leads initiatives in Deal Desk, strategic partnerships, and annual planning, with a focus on transforming customer interactions and optimizing team processes. Prior to Pendo.io, Tiffany held multiple roles at Bandwidth Inc., culminating in the position of Director of Revenue Operations, where Tiffany enhanced business processes related to Quote to Cash and billing operations. Additionally, Tiffany’s earlier career includes roles at the Morgan Library, Abercrombie & Fitch, and as a Research Assistant, showcasing a strong foundation in customer service and operational support. Tiffany holds a Bachelor of Science in Biology from Colorado State University.