Jean Carlo Penaloza

Jean Carlo Penaloza possesses a diverse range of experience in the food service industry, demonstrating a strong background in operations and management. At Pollo Tropical, roles included Franchise Operations Manager, Field Training Manager, and General Manager, showcasing expertise in overseeing restaurant operations and staff training. Prior experience at McDonald's involved positions such as Assistant Manager and Swing Manager, contributing to operational efficiency and customer service. Additional experience as a Customer Service Representative at One Service Group further highlights skills in customer relations and support.