Brian Merritt

Brian Merritt is an experienced executive with a strong background in customer success, sales, and professional services across multiple industries. Currently serving as a Board Advisor since August 2023, Merritt previously held roles as Chief Customer Officer at Teamwork, where responsibilities included enhancing client service efficiency for over 20,000 customers. At Trustpilot, Merritt excelled as SVP Sales, Americas, managing relationships with approximately 250,000 free and 7,000 paid customers while overseeing $40M in annual recurring revenue. With extensive experience in building and scaling customer success teams, Merritt has contributed to numerous organizations, including Revenue Collective, Offerpop, CrossCap, Williams Lea, EMC, and Viacom. Education includes attendance at Boston University and Belmont Hill School.