Port Authority of New York and New Jersey
Ian Van Praagh is a seasoned professional in operations and customer experience management, currently serving as the Manager of LGA Landside Operations & Customer Experience at The Port Authority of New York & New Jersey since November 2022. Prior experience includes roles as Assistant Manager for Landside Operations & Customer Experience at LaGuardia Airport from July 2018 to November 2022, and Senior Advisor for LaGuardia Airport, as well as Acting Director of Government & Community Relations at The Port Authority from January 2015 to July 2018. Ian holds a Master of Public Administration with a focus on Urban Policy from Columbia University (1998-2000) and a Bachelor of Arts in Political Science from Drew University (1987-1991).
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