Raianny Silva

Raianny Silva is a Senior Customer Experience Analyst at Porto since February 2023, focusing on continuous improvement processes and technology innovations, as well as agile methodologies. Previously, from August 2019 to January 2023, Raianny worked at Banco Daycoval in various roles including Junior Portfolio and Project Management Analyst, where responsibilities included managing project portfolios, facilitating meetings, and creating executive reports. Raianny also served as Junior Operations Analyst and Junior Marketing Analyst at Banco Daycoval, gaining experience in operational support, risk analysis, and marketing operations. Earlier roles include Insurance Technician at Mitsui Sumitomo Seguros and temporary Process Technician at AXA no Brasil, with experience in insurance processes and administrative tasks. Raianny holds degrees in Integrated Communication with Marketing from Universidade Presbiteriana Mackenzie and Marketing from Faculdades Integradas Rio Branco.