Rafael Gaiotto

Rafael Gaiotto is an experienced professional in the field of credit recovery and team management, currently serving as Supervisor de Atendimento at Porto Seguro since November 2021. Prior to this role, Rafael held the position of Supervisor de Cobrança Sr. at Flex Relacionamentos Inteligentes, where responsibilities included overseeing a team focused on credit recovery and personalized financial solutions. With a background in various supervisory and operational roles within the credit recovery sector, Rafael has developed strong leadership skills, expertise in training programs, and strategies for effective communication. Rafael's educational achievements include an MBA in Data and Artificial Intelligence from Grupo Voitto, set to be completed in February 2026, and a degree in Commercial Management from UNOPAR, obtained in 2019.