Laura Lopez

Senor Bilingual Customer Experience Specialist II - PCC RIS Resolution
at Principal

Laura Lopez is currently a Senior Bilingual Customer Experience Specialist II at Principal Financial Group, focusing on Retirement Income Solutions since March 2022. Previously, Laura held positions as a Spanish Basic Digital Skills Instructor at the Evelyn K. Davis Center for Working Families and a Relationship Banker at Bankers Trust. Laura's background also includes experience as a Bilingual Mortgage Sales Specialist at Wells Fargo and a Global Banking Trade Intern at Bankers Trust, where responsibilities included database creation for commercial customers and compliance audits. Laura is pursuing a Professional Master of Business Administration at Iowa State University’s Ivy College of Business, with a foundational degree in Marketing from the University of Northern Iowa and an Associate of Arts in Business Administration from Des Moines Area Community College.

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