Kimberly Roman

Kimberly Roman is a seasoned professional with extensive experience in operations and administrative services. Currently serving as Director of Operations and Administrative Services at Professional Group Plans since September 2016, responsibilities include managing day-to-day administrative teams, analyzing operational processes for improvements, implementing efficient workflows, and training staff. Prior experience includes roles at ArroHealth as Field Operations Manager, overseeing a team of project managers and remote employees, and serving in various project management capacities. Kimberly has also contributed significantly at HSBC as a Senior Customer Service Representative, achieving high sales performance. Educational qualifications encompass a Bachelor's degree in Business Management from Farmingdale State College and an Associate's degree in Business Administration from Suffolk County Community College.