Gregory Dozier is a Customer Relations Specialist at New Era Life Insurance Company since July 2021, where responsibilities include obtaining account coverage, processing policy cancellations, and updating client information. Prior experience includes roles as a Customer Service Representative at Chase, where account balances and transaction histories were managed, and as a Case Manager at AIG, focusing on issuing life insurance policies and processing necessary documentation. Gregory also served as a Customer Service Agent at VALIC, facilitating retirement account transactions, and as a Customer Service Analyst at MCI Corporation. Currently pursuing a Bachelor of Business Administration with a focus on Marketing at Texas Southern University, expected to graduate in June 2024.