Susan Balcer

Susan Balcer, PHR, currently serves as a Benefit Support Professional at Proliant, a position held since September 2021. Prior experience includes serving as Employee Benefits Manager at MidwestHR, LLC., where responsibilities encompassed managing the benefit specialist team and ensuring timely completion of benefit-related tasks. Earlier roles include Senior Benefits Specialist at MidwestHR, overseeing employee benefit programs and resolving claims issues, as well as various positions at Paychex, including Implementation Specialist I and Senior Client Service Representative, focusing on client service and payroll data management. Susan holds a B.S. in OMIS - Logistics from Northern Illinois University, earned between 1995 and 1997.