Grad Conn

Grad Conn joined PROS in May 2022 and serves as Chief Marketing Officer. He is responsible for global marketing and growth strategies for the company.

A prolific publisher of blog and podcast content anchored in rich narrative and storytelling, Conn brings a strong personal philosophy and set of professional accomplishments spanning both B2C and B2B markets. He has been described by Tom Foremski at ZDNet as “… a near perfect example of what a tech company CMO should be like.”

Conn joined PROS from Sprinklr, where he served as the Chief Experience and Marketing Officer. In this role, he was part of a cross-functional team that spearheaded the corporate turnaround that led to Sprinklr’s successful IPO in June 2021. Prior to Sprinklr, Conn spent 12 years at Microsoft, seven of which he served as CMO for Microsoft U.S. where he led significant aspects of the marketing transformation that led to accelerated growth and the creation of world-class customer experiences. He served as CMO at Points.com previously where he created the world’s first point/miles exchange and launched the official points program for Broadway. He began his career at Procter & Gamble.

Conn earned a Bachelor of Commerce degree from Queen’s University in Kingston, Ontario. He is a Microsoft Founders Award winner and Microsoft Circle of Excellence Platinum Club recipient. He has also received multiple creative awards and technology patents over the years.