Arfan Hermawan

Arfan Hermawan is an experienced Operational Compliance Manager at PT Trakindo Utama since October 2012, where responsibilities include providing guidance on after-sales services and ensuring compliance through governance, auditing, and performance reviews. Previous positions include After Sales Manager at NV MASS - Mercedes Benz Dealer and Workshop Head at Indomobil Nissan. Additionally, Arfan served as a lecturer in Mechanical Polytechnic Engineering at Universitas Muhammadiyah Riau. Arfan holds a Master's Degree in Operations Management and Supervision from Universitas Mercu Buana, obtained from 2005 to 2007.