Joanna Carroll

Joanna Carroll is a Principal Salesforce System Analyst at PTC, with experience since October 2015. In this role, Joanna serves as the primary liaison for various departments, capturing and evaluating business requirements to support system evolution, including Eloqua integration. Previous positions at PTC include Marketing Operations Specialist and Marketing Leads Administrator, where Joanna focused on optimizing lead distribution, maintaining data integrity, and enhancing lead production processes. Joanna also interned at EMC as a SalesForce administrator and social media manager. Joanna holds a Bachelor's degree in Marketing from Bryant University, obtained in 2015.