Jennifer Rao

Jennifer Rao is a seasoned IT Business Systems Analyst with extensive experience at Puget Sound Energy since April 2012, where roles include Advisor and Senior IT Business Systems Analyst. Responsibilities encompass driving capital business case development, managing multi-million dollar operational portfolios, creating executive-level reports, and overseeing project lifecycle management. Previous positions in performance analysis and business technology further exemplify expertise in enhancing customer-facing operations and implementing complex projects with significant benefits. Prior experience includes leadership roles at YMCA of Snohomish County and instructional design work at Paltech. Jennifer holds dual Bachelor’s degrees in French and Linguistics from the University of Washington.