Mohammed Najad Th

Mohammed Najad Th possesses extensive experience in customer service and operations coordination, currently serving as a Customer Service Agent and Hub Operations Coordinator at Qatar Airways since May 2015. Responsibilities include delivering high-quality customer service, coordinating with various departments such as Check-in, Boarding Gate, Ramp, Cargo, and Lounge, and supervising service partners to ensure smooth passenger acceptance. Prior to this role, Mohammed worked as a Customer Service Coordinator and Payroll Assistant at Al Ansari Exchange from February 2013 to April 2015, where duties involved addressing customer inquiries and handling complaints. Mohammed holds a Master of Business Administration (MBA) in Finance and HR from SJCE Mysore (2010-2012) and a Bachelor of Science in Mathematics from Govt College Madappally (2005-2008).