Ben Drakeford

Ben Drakeford is an experienced professional in revenue operations and automation, currently serving as a Senior Intraday Automation Expert at QStory since July 2020. In this role, Ben focuses on enhancing the colleague experience within contact centers and optimizing operations to reduce waste. Previous positions include Revenue Operations Manager and various roles in enterprise business development at RevOps Co-op and Cortex Intelligent Automation, alongside sales roles at Nexmo and BetVictor. Ben holds a BA(Hons) in Business Studies from the University of Plymouth, complementing earlier education at Bay House Sixth Form and Crofton School.