Jordan Ottesen

Jordan Ottesen is a seasoned professional in user experience (UX) research and design, currently serving as a Senior UX Researcher at Qualtrics since December 2024. Jordan has also held teaching roles as an Associate Faculty member at Arizona State University, instructing graduate-level courses on usability and UX principles. Prior experience includes positions such as UX Manager at Sparklight, where management and mentorship of UX teams were key responsibilities, and UX Researcher/CX Analyst at Isagenix, focusing on user research and data analysis. As a co-owner of Cold House Studio, Jordan managed business operations and customer experience design, and earlier roles included App Solutions Strategist at Domo, Inc. and Quality Assurance Analyst at the Missionary Training Center. Educational credentials include a Master of Science in User Experience from Arizona State University and a Bachelor of Science in Management Information Systems with a minor in Digital Humanities from Brigham Young University.