Mahmud Hossain is a skilled Support Engineer at Refined since May 2022, specializing in enhancing Confluence, Jira, and Jira Service Management for a diverse global clientele. Mahmud's prior experience includes roles at Bangla Trac Limited – BanglaCAT as an Executive and Junior Executive in IT Infrastructure, server administration at Dhaka Web Host Ltd., and a trainee position in the Network Operations Center at TigerIT Bangladesh Ltd. Educational qualifications include a Master's degree in Software Web & Cloud from Tampere University, and a Bachelor of Science in Computer Science and Engineering from Ahsanullah University of Science and Technology. Mahmud's foundational education includes an HSC and SSC in Science from Birshreshtha Munshi Abdur Rouf Public College.
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