Jacob Serrao

Dedicated Customer Success Specialist II

Jacob Serrao serves as the Operations Team Lead at R.S. Hughes Co., Inc., where responsibilities include acting as Operations Manager. Prior to this role, Jacob held various positions at Costco Wholesale, including Supervisor, where management of a team of over 75 employees and oversight of daily operations were key responsibilities. Jacob also served as a Forklift Operator Trainer at Costco, focusing on safety and efficiency in warehouse operations. Earlier experience includes a role as a Sales Associate at Sports Chalet, developing sales skills across multiple departments. Jacob holds a Bachelor of Business Administration in Marketing from California State University, Chico, earned in 2021.

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