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Denise Sierra

Training Lead PFSS Customer Service Unit, Medical Financial Services And IMH Patient Financial Serv. at R1 RCM

Denise Sierra serves as the Training Lead for the PFSS Customer Service Unit at R1 RCM since March 2017, focusing on enhancing the patient financial experience and driving sustainable improvements in healthcare performance. Previously, Denise worked as a Training Specialist and Account Representative at Anesthesia Revenue Management, where expertise in anesthesia billing and practice management was developed. A longstanding career at Comerica Bank spanned from 1982 to 2009, during which time Denise held various positions, including Training Consultant, Project Manager, and Call Center Supervisor, effectively managing teams and training initiatives. Denise's educational background includes studies at Macomb Community College from 1981 to 1983.

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