Mirna Merlo is an experienced hospitality professional currently serving as Revenue Manager at Rancho Santana since January 2024. Prior experience includes a role as Hospitality Manager at El Mangroove Hotel, where effective organizational strategies for front desk operations were developed and implemented, contributing to its recognition as a Marriott Champion Property. Mirna has held various management positions in prominent hotels, such as Front Office and Reservations Manager at Mukul Beach, Golf & Spa, and Rooms Division Manager at Hotel Real Intercontinental Metrocentro, showcasing expertise in revenue management, customer service, and operational efficiency. Mirna's educational background includes a Master's degree in Business Management from European Open Business School and an MBA specializing in Leisure Management from EAE Business School, alongside a degree in Industrial Engineering from Universidad Catolica de Honduras.