Zachary Kelosky is a seasoned professional in technical support and service management, currently serving as the Service Desk Manager at Renodis since October 2022, overseeing the combined ERC and 12 Points Service Desk. Prior experience includes roles as Manager of Technical Support Services and Network Specialist at Eric Ryan Corporation from July 2019 to May 2023, as well as a Fiber Customer Support Analyst at Verizon from January 2012 to November 2018. Zachary began a career in technical support at Armstrong Cable as a TSR from November 2004 to March 2008. Zachary holds an Associate's degree in Network and System Administration from the Community College of Beaver County, completed between 2017 and 2019.