Moira B. is a seasoned professional specializing in IT service management and operational efficiencies, currently serving as a Cloud SaaS Applications Process Governance Specialist at RTI International since October 2024. Prior experience includes roles as an ITSM Consultant at Turnberry Solutions, where Moira provided expertise on service improvement programs, and as an ITSM Senior Specialist at CNA Insurance, focusing on transforming the Global Major Incident Process. Moira has held significant leadership positions such as Vice President of IT Operations at LeasePlan, and has experience managing large-scale projects and transitions across various organizations, including AGCO Corporation, Thomas Cook Group, and White Clarke Group. Moira holds a B.Comm degree from Rhodes University, with majors in Information Systems, Management, and Commercial Law.
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