Restaurant Brands International
Silvia Fagundes is an accomplished professional with extensive experience in project management and customer experience across various sectors, primarily within the quick service restaurant and retail industries. Currently serving as a Senior Project Manager and Customer Success Manager for Restaurant Brands International, Silvia has a proven track record in leading cloud migration frameworks and digital customer experience initiatives. Previously, at Carrefour, Silvia held multiple roles, including Product Owner and Grocery e-Commerce Senior Project Manager, where significant contributions included enhancing operational efficiencies and implementing e-commerce solutions. Prior professional engagements also include IT program and project management roles at SKY Brasil, TGT Consult, Carvajal Tecnología y Servicios, and Redeservice. Silvia holds an M.B.A. in Project Management and a degree in Information Technology.
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Restaurant Brands International
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Restaurant Brands International Inc. ("RBI") is one of the world's largest quick service restaurant companies with more than $30 billion in system-wide sales and over 25,000 restaurants in more than 100 countries and U.S. territories. RBI owns three of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, and POPEYES®. These independently operated brands have been serving their respective guests, franchisees and communities for over 40 years.