Retail Pro is a retail management software solution and POS system for both in-store and online retail. It is recognized worldwide for its rich functionality, multi-national capabilities, and unparalleled flexibility. For over 25 years, RPI has innovated retail software solutions to help retailers optimize business operations and have more time tofocus on what really matters - cultivating customer engagement and capitalizing on retail trends. Retail Pro is the chosen software platform for omni-channel strategy by retailers in 130+ countries.

E-Commerce

Retail

Software

Retail Pro International, LLC

Retail Pro International, LLC's headquarters in Folsom, CA, United States

This department is responsible for overseeing product development, market strategy, and promoting growth initiatives.

Product Management

The Software Development team at Retail Pro International, LLC is responsible for designing, developing, and maintaining the company’s retail management software and POS systems. This includes customizing solutions for clients, ensuring software quality through rigorous testing, and innovating new features to enhance functionality and support omni-channel retail strategies. The team consists of developers, quality assurance engineers, and technical account managers who work collaboratively to optimize business operations for retailers worldwide.

Software Development

The Technical Support team at Retail Pro International, LLC is responsible for providing comprehensive assistance and problem resolution to clients using the Retail Pro retail management software and POS system. This team ensures optimal software performance and customer satisfaction by diagnosing and resolving technical issues, conducting maintenance, and offering guidance on software utilization. They play a crucial role in enhancing the user experience, supporting multi-national retail operations, and enabling retailers to seamlessly execute their omni-channel strategies.

Technical Support

The Administrative and HR Team at Retail Pro International, LLC ensures smooth daily operations and effective human resource management. They handle employee training and certification, manage HR functions such as recruitment and employee relations, and provide essential administrative support, including office management and systems administration, to maintain an efficient and productive work environment.

Administrative and HR Team

The Sales and Business Development team at Retail Pro International, LLC is responsible for driving revenue growth by identifying and cultivating new business opportunities, fostering relationships with potential partners, and expanding the customer base. This team's activities include market research, sales presentations, contract negotiations, and implementing strategies to enhance customer engagement and retention within the retail software space. They play a crucial role in promoting Retail Pro’s suite of software solutions to retailers globally.

Sales and Business Development

The Leadership Team at Retail Pro International, LLC is responsible for setting the strategic direction and vision for the company, driving innovation in retail management software solutions, and overseeing the execution of business plans across global markets. This team ensures alignment across departments, fosters a culture of excellence, and builds strategic partnerships to enhance Retail Pro's market position.

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Other teams

Software Development

Technical Support

Administrative and HR Team

Sales and Business Development

Leadership Team