Gerald M. Goubran

Gerald M. Goubran is an experienced hospitality professional currently serving as the Director of Member & Guest Experience at Reynolds Lake Oconee since December 2017, where collaboration with various teams ensures exceptional service across guest touchpoints. Previously held positions include Complex Front Office Manager at Walt Disney World Swan and Dolphin, Sales Manager and Housekeeping Manager at The Westin Savannah Harbor Golf Resort & Spa, and Director of Front Office Operations at Sheraton New Orleans Hotel. Over the years, Gerald has accumulated extensive experience in front office management, with roles at The JW Marriott & Ritz-Carlton Hotel at Grande Lakes Orlando and as a Front Office Manager at Sheraton New Orleans Hotel. Gerald holds an MBA in Business from Florida International University and a Bachelor's degree in Hospitality Management from East Carolina University.