Pratiksha Rai is a seasoned human resources professional with significant experience in various sectors. Currently serving as a Senior Associate in Human Resources at Rezo.ai since July 2023, Pratiksha contributes to enhancing customer experience in an AI-powered contact center environment. Prior to this role, Pratiksha worked as a Human Resources Executive at Credgenics from July 2021 to July 2023, supporting a leading fintech company focused on debt recovery solutions. Earlier experience includes a position as an HR & Business Associate at Newgen Software from December 2019 to July 2021 and an HR internship at Aegis Global in 2018. Pratiksha holds an MBA in Human Resources Management from Madan Mohan Malaviya University of Technology and a Bachelor of Commerce from Deendayal Upadhyay Gorakhpur University.
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