John Gniadek is a strategic operations and leadership executive currently serving as the Vice President of Customer Success at Rhapsody, where they are architecting and scaling the inaugural Customer Success department. Previously, Gniadek held various leadership roles in customer success and services at companies such as Iron Mountain, Connectbase, and Utilidata, contributing to the growth and development of new service offerings. They possess a BS in Business Management from Bryant University and have extensive experience in building high-performing teams and scalable systems across multiple organizations.
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