Noelia P. has a diverse work experience spanning over a decade. Noelia started their career as an Administrative Assistant and Attendant at SUMMA 112 from 2007 to 2010. In this role, they handled various administrative tasks, including ordering medical supplies and medications and ensuring proper record-keeping.
Noelia then worked at Vodafone as a Scholarship recipient from 2011 to 2012. Here, they focused on terminal management and testing processes, developing tools and protocols to facilitate these activities.
From 2012 to 2013, Noelia worked as a Mobile Terminal Certification Coordinator at Quental Technologies. Noelia was responsible for approving new devices and software for mobile handsets, coordinating and tracking tests, and managing testing samples.
In 2013, Noelia joined Agora Solutions S.A. as a Technical Specialist. Here, they monitored VoIP client networks, managed incidents, and analyzed logs and traces to identify and report on incidents.
From 2014 to 2017, Noelia took on the role of GTS Engineer at GENBAND (now Ribbon Communications). Their responsibilities included customer-facing technical support, resolving complex technical issues in live VoIP/TDM network systems, and providing timely and high-quality solutions according to customer SLAs.
Currently, since 2017, Noelia has been working at Ribbon Communications as a Project Manager. Although the specific details of their projects are not provided, their experience in technical support and customer service would likely contribute to their success in this role.
Overall, Noelia P. has a solid background in technical support, project management, and administrative roles. Their past experiences have equipped their with strong problem-solving, communication, and coordination skills.
Noelia P. obtained their Bachelor's degree in Telecommunications Engineering specializing in Telematics from the Universidad Politécnica de Madrid, where they studied from 2007 to 2012. Noelia then pursued a Master's degree in Security in ICT from the Universitat Oberta de Catalunya from 2017 to 2019, specializing in Engineering of Telecommunications. In 2012, they also attended the Universidad Europea for a Degree in Telecommunications Systems. Prior to their university education, Noelia P. completed their Baccalaureate at Gredos San Diego Moratalaz, with a focus on the Modality of Natural Science and Health from 2005 to 2007.
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