Risotto (YC W24)
Chris Paul is a technology leader with extensive experience in software engineering and management. Currently serving as Co-Founder and CTO at Risotto, a company utilizing AI to automate IT help desk tasks, Chris previously held various engineering roles at Square and was an Engineering Manager at HelloSign. In addition to software development, Chris has contributed to nonprofit organizations, serving as Governance Chair and Co-Chair for the SF LGBT Center's Board of Directors. With foundational knowledge from a Bachelor of Science in Computer Science from the University of Colorado and an MBA in Software Project Management from Colorado Technical University, Chris has a proven track record in both technical and leadership capacities across diverse industries.
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Risotto (YC W24)
Risotto integrates with your existing tools (Slack, Jira, and Okta) to eliminate slow, manual IT & HR support requests. It monitors incoming software access requests and automatically tickets and resolves them. For those it can't resolve, it expedites to a team member with helpful details. It can also help a user solve issues it has learned from threads previously encountered, walking them through step-by-step. IT & HR teams can then focus on higher-value/-leverage work. Risotto provides a better, faster, and more secure support experience to everyone in companies of all sizes. You will no longer need to over-provision software to your employees or waste time answering the same questions repeatedly.