Fahdah Altuwajri currently serves as the Head of Business Development at Riyad Bank, focusing on retail business development, strategic partnerships, and innovative projects since November 2020. Prior roles at Riyad Bank include AVP and Head of Quality Assurance Section, where oversight of quality standards and operational efficiency was paramount, and Head of Contact Center Support Section, which involved optimizing service delivery and managing data operations. Before joining Riyad Bank, Fahdah held the position of Quality Assurance Manager at SABB from December 2012 to October 2020, ensuring compliance with industry standards and managing quality assurance functions. Initial experience includes a role as Assistant Project Manager at Riyadh Exhibition Company in 2012 and the position of Professional Banker within the retail banking sector. Fahdah holds a Bachelor's degree in Business Administration from King Faisal University and a Diploma in English Language and Literature from Yamamah University. Core competencies include customer service, operations management, and retail banking.
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