Hugo L.

Hugo L. possesses extensive experience in customer service and team leadership, currently serving as a Customer Service Team Lead at Robinhood since September 2019, where responsibilities include developing coaching strategies and fostering career advancement among team members. Previously held roles include Customer Service Representative and Customer Service Associate at U.S. Bank, where a focus on customer relations and cross-selling bank products was emphasized, as well as a Business Account Manager at Sprint, enhancing customer relationships. Hugo L. also gained coaching and operational expertise through positions as a Graduate Assistant and Men's Soccer Intern at Campbellsville University. Educational credentials include a Master of Arts in Sport and Fitness Administration/Management and a Bachelor of Arts in the same field from Campbellsville University.