William Carlo Lipplett Jr.

William Carlo Lipplett Jr. is an experienced professional in the finance and customer service sectors, currently working at Robinhood as a licensed broker in the Advanced Services Desk since May 2021. In this role, William was promoted to the Power User Desk to provide specialized support for complex issues related to investing strategies, margin investing, and retirement accounts, aimed at enhancing customer satisfaction. Prior to Robinhood, William served as a Product Specialist at FIS, where responsibilities included leading a remote international team to ensure client compliance with the Consolidated Audit Trail technology. William also has experience as a Payroll Tax Support Specialist at ADP, where mentoring new hires and improving processes were key contributions. William began a career in sales as a National Account Executive at iHeartMedia, generating advertising opportunities across numerous markets. William holds a Bachelor of Science degree in Business Administration and Management from the University of Central Florida.