Business Intelligence Analyst

Business Intelligence · Full-time · Global

Rocket.Chat is the world’s largest open-source communication platform, trusted by 12M+ users in 150 countries. A flexible and transparent hub that allows companies to centralize communication and customer support in a single place, boosting team productivity.

This is a remote position.

Rocket.Chat's Data & Analytics Team is responsible for creating and delivering data-driven insights to the rest of the company. The BI Analyst will work on creating and maintaining KPIs, Dashboards, and Reports for other areas, as well as coming up with new ideas for data products.

A BI Analyst plays an important role in the company’s pursue of scalability, as our business strategies are deeply based on the insights derived from our data products. Besides maintaining these products, he/she will take on building new data initiatives to support our business strategy.

What you’ll do

  • Create Dashboards and Reports to be used by different departments, especially Sales and Marketing
  • Work closely with our Objective Key Results (OKRs)
  • Make sure our business logic is accurately expressed in our KPIs
  • Improve and maintain existing basic data modeling

What’s required

  • Domain of Data Visualization and Storytelling
  • Solid experience with BI tools (PowerBI, Tableau, Qlik Sense, Google Datastudio, etc.)
  • Basic SQL knowledge
  • Ability to prioritize tasks and find solutions related to Business Intelligence
  • Work experience with Subscription business models and/or startups is a huge plus


Wherever you are our goal is to make your routine as a Rocketeer feel enjoyable, exciting, and comfortable, so if you are remote or working from our office in Porto Alegre (Brazil) you’ll receive a set of benefits to improve your work experience!

About Rocket.Chat

Today one of the largest open-source projects in the world with more than 1000 developers, Rocket.Chat has advanced as a platform that empowers people to collaborate with others, while empowering individual teams to fully customize their platform to meet their unique needs.

As Rocket.Chat we believe in collaborating to create a more collaborative world! See yourself in that? So apply now!


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