Global Channel Partner Director - Remote

Job description

This is a remote job for applicants in Europe or Eastern US time zones.

We are looking for a Global Channel Partner Director, and you will report to the Company's Interim CRO and General Manager.

Your skills 🎯

  • Advanced English level
  • 8+ years of experience with worldwide channel sales management or at least from BOTH North America and Europe.
  • Experience with open source, UCaaS, SaaS or similar solutions,
  • Deep understanding of all kinds of partner sales models (resellers, distributors, ISVs, OEMs)
  • Extensive partners network 
  • Proven experience with B2B sales
  • Experience selling high technology products in assigned territory in a channel model
  • Leadership, organization, and management strength
  • Autonomous, disciplined, and hands-on mindset;
  • Comfort with fast-paced, high-pressure environments and ambitious goals
  • Excellent communication and presentation skills
  • Ability to travel if needed

What you'll do 🧑‍💻

  • Build strategic relationships with partners at multiple levels
  • Negotiate commercial business terms and contracts
  • Demonstrate a sophisticated understanding of Rocket.Chat and open source industry practices
  • Provide training and support to new partner recruits to ensure they can effectively sell the company’s products or services
  • Monitoring partner performance to ensure they are meeting sales quotas and maintaining customer satisfaction
  • Motivate and coach partner's employees to help them meet their goals
  • Participate in a partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
  • Evaluate the performance of existing channel partners, suggesting improvements where necessary
  • Establish and maintain effective communication with partners to ensure a high level of customer satisfaction
  • Develop new sales channels through strategic partnerships with distributors, resellers, and retailers.


Wherever you are our goal is to make your routine as a Rocketeer feel enjoyable, exciting, and comfortable, so if you are remote or working from our office in Porto Alegre (Brazil) you’ll receive a set of benefits to improve your work experience! They include a flexible schedule, multicultural environment with colleagues in over 30 countries, a vibrant company culture, remote work as you wish, unlimited Paid Time Off, language and tech courses and more! 

About Rocket.Chat 🚀

‍Rocket.Chat is the world's largest open source communications platform. Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners, customers, communities, and even platforms without compromises on data ownership, customizations, or integrations.

Tens of millions of users in over 150 countries and organizations such as Deutsche Bahn, the U.S. Navy and Credit Suisse trust Rocket.Chat every day to keep their communications completely private and secure.

As Rocket.Chat we believe in reconnecting the world, one conversation at a time! See yourself in that? So apply now!