Simon Chiu

Simon Chiu is a seasoned product leader currently serving as the Sr. Director of Product & Channel Enablement at Rogers Communications, where they focus on empowering sales and service channels to enhance customer engagement and drive revenue. Previously, Simon held the position of Director of Product Management at Lighthouse Labs, successfully executing strategies that improved customer experience and operational efficiency. Simon's extensive background at Rogers Communications includes roles in product analytics, program management, and the development of key business processes and strategies that significantly impacted revenue and customer satisfaction. With a strong foundation in leading high-impact product teams, Simon has consistently championed a culture of innovation and continuous improvement throughout their career.