Corina Serra

Corina Serra is an accomplished professional in customer experience management, currently serving as the Global Director of Customer Success at S2W Media since November 2025. Previously, Corina held the role of Manager of Customer Experience EMEA at DemandScience, where responsibilities included building and leading a high-functioning customer experience team and creating a global Career Development Framework for customer experience. Prior to this, Corina worked as a Strategic Customer Experience Manager for DSG (formally PureB2B) and as a Customer Experience Manager at VistaJet, where a portfolio of ultra-high-net-worth accounts was managed, achieving over 90% client renewals. Corina's career also includes roles as a Charter Sales Executive and Flight Services Executive at Air Charter Service, a Passenger Service Officer for Cathay Pacific Airways, and a Customer Service Agent at dnata. Corina holds a Bachelor of Arts in Business Management from the University of West London.