Eleanor Shipway

Eleanor Shipway is an experienced professional with a strong background in fraud operations management, currently serving as the Fraud Operations Manager at Sainsbury's since April 2020, where responsibilities include overseeing the Group CNP Fraud team across multiple ecommerce websites. Prior to this role, Eleanor held similar positions at Argos and Amazon, focusing on fraud prevention and operational improvements using Lean Six Sigma methodology. Additional experience includes roles in customer relations and service delivery, showcasing a commitment to enhancing customer experience and process efficiency. Eleanor's educational background includes a BA in Philosophy from the University of Birmingham.