Hari Pankajakishan possesses extensive experience in customer success management and technical account management, currently serving as RVP of Customer Success Management at Salesforce since August 2023. Prior to this role, Hari held positions such as Senior Director of Technical Account Management and Director at Salesforce Commerce Cloud from July 2020 to August 2023. Additional experience includes a directorial role at Acoustic, and various managerial positions at IBM, where responsibilities included global marketing support and client escalation management. Earlier career experiences include engineering and technical support roles at Sterling Commerce, Infosys, and E Fusion Technologies. Hari holds a Master of Computer Applications (MCA) in Software Programming and a Bachelor of Science in Computer Science, both from Bharathiar University.
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